Trade-in Program

It's beautiful time for an upgrade.

You may be eligible for updrade pricing on a new smartphone.
And if you bring in your old smartphone you could get credit toward a new one.



Step by Step Guide

- Step 1: Kindly read through the terms & conditions. -

To be eligible for the Trade-in program, the customer acknowledges that their device must meet the following criteria.

  • Device is able to power ON and OFF, can properly charge, read IMEI and can use with all Malaysia Telco SIM Card
  • Device must have Wi-Fi connectivity (applicable to IPhone, Android), able to call IN and OUT and properly factory reset
  • Display screen is functional, free from crack, damage pixels, no shadow, no discolor and no water damage
  • Casing and cover no major damage, no crack, no missing button and buttons are functioning
  • Device must not be a clone set iCloud, Find my Phone (applicable to iPhone & Samsung) ID Phone lock must be removed
  • Phone lock must be remove
  • Make sure devices with finger print feature are in working condition.
  • Trade-in value is solely determined by Mobile 2 Go and may differ depending on the condition of your phone.
  • Mobile 2 Go reserves the right to amend the terms and conditions at any time without prior notice.
- Step 2: Bring old device to nearest Mobile 2 Go store or Whatsapp us for valuation. -
- Step 3: Agree with valuation and proceed with purchase. -


Help Support

For more information, please call our hotline at
03-9281 8888 | 016-368 8675